FAQ
Frequently asked questions about IT Expert
- How to enable SCP on APC NMC devices in IT Expert
- Why does EcoStruxure IT show the wrong firmware version running on my device?
- Is the latest APC firmware available in IT Expert?
- How to delete devices from IT Expert
- Can I use the device configuration feature in IT Expert for NetBotz?
- Are 3rd party UPS included in the UPS Score battery wear assessment?
- How do I activate my IT Expert license?
- What happens if my IT Expert subscription expires?
- How do I add a partner to my EcoStruxure IT account?
- How often does the Gateway poll monitored devices?
- How can I tell if I am subscribed to IT Expert or running the free version?
- Can I transfer my DCE devices monitored in EcoStruxure IT to IT Expert without rediscovering devices?
- Where can I download a DCE software update file?
- Say hello to EcoStruxure IT Expert!
- How to change the temperature display from Celsius to Fahrenheit in ITE