Troubleshooting
Troubleshooting the EcoStruxure IT mobile app
- How to reset two-factor authentication (2FA)
- I can't log in to the EcoStruxure IT app
- I replaced my old phone. I can't log in to EcoStruxure IT on my new phone
- I can't choose Allow in the authentication to log into the app
- I didn't get a push notification on the EcoStruxure IT app
- I don't see the device or alarm data I expect in the mobile app