FAQ
Frequently asked questions about EcoStruxure IT Gateway
- How to update the Gateway device library
- Ripple20 vulnerabilities in the Treck TCP/IP stack
- Connecting a Smart-UPS to the Gateway with serial Modbus
- Where can I find the Gateway discovery log?
- Uniflair device discovery for EcoStruxure IT Gateway 1.8.0+
- How to discover NetBotz appliances in Gateway
- Where is the registration code to connect the Gateway to EcoStruxure IT?
- Can I change the default subnet for the Gateway appliance private LAN?
- Can the Gateway discover SmartConnect UPSs?
- How to discover Modbus devices in the Gateway
- How to update Gateway software
- How to find the EcoStruxure IT Gateway serial number
- How can I see if my device is currently supported?
- Gateway support for multiple network adapters
- How to discover a Uniflair cooling device
- How to reset the Gateway admin password in Gateway version 1.8.0+
- How to reset the Gateway admin password in Gateway 1.7.0 and older
- How to request device support for EcoStruxure IT Gateway
- Gateway auto-update in IT Expert
- How to connect to EcoStruxure IT using Data Center Expert and Gateway in parallel