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    1. EcoStruxure IT Support
    2. EcoStruxure IT Gateway
    3. FAQ

    FAQ

    Frequently asked questions about EcoStruxure IT Gateway

    • Do I need a dedicated server for EcoStruxure IT Gateway?
    • EcoStruxure IT Gateway date and time settings
    • Modbus gateways
    • Can I backup a Gateway installed on CentOS 8 and restore on CentOS 7?
    • How to change device file transfer settings in the Gateway from FTP to SCP
    • How to update the Gateway device library
    • Can EcoStruxure IT Gateway discover devices on the DCE private LAN?
    • Ripple20 vulnerabilities in the Treck TCP/IP stack
    • Connecting a Smart-UPS to the Gateway with serial Modbus
    • Where can I find the Gateway discovery log?
    • Uniflair device discovery for EcoStruxure IT Gateway 1.8.0+
    • How to discover NetBotz appliances in Gateway
    • Where is the registration code to connect the Gateway to EcoStruxure IT?
    • Can I change the default subnet for the Gateway appliance private LAN?
    • Can the Gateway discover SmartConnect UPSs?
    • How to discover Modbus devices in the Gateway
    • How to update EcoStruxure IT Gateway software
    • How to find the EcoStruxure IT Gateway serial number
    • How can I see if my device is currently supported?
    • Gateway support for multiple network adapters
    • How to discover a Uniflair cooling device - Gateway 1.7 and older
    • How to reset the Gateway admin password in Gateway version 1.8.0 and newer
    • How to reset the Gateway admin password in Gateway 1.7.0 and older
    • How to request device support for EcoStruxure IT Gateway
    • Gateway auto-update in IT Expert
    • How to connect to EcoStruxure IT using Data Center Expert and Gateway in parallel

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