FAQ
Frequently asked questions about EcoStruxure IT Gateway
- How to identify APC Network Management Card 1 (NMC1) devices
- Do I need a dedicated server for EcoStruxure IT Gateway?
- EcoStruxure IT Gateway date and time settings
- Modbus gateways
- Can I backup a Gateway installed on CentOS 8 and restore on CentOS 7?
- How to change device file transfer settings in the Gateway from FTP to SCP
- How to update the Gateway device library
- Can EcoStruxure IT Gateway discover devices on the DCE private LAN?
- Ripple20 vulnerabilities in the Treck TCP/IP stack
- Connecting a Smart-UPS to the Gateway with serial Modbus
- Where can I find the Gateway discovery log?
- Uniflair device discovery for EcoStruxure IT Gateway 1.8.0+
- How to discover NetBotz appliances in Gateway
- Where is the registration code to connect the Gateway to EcoStruxure IT?
- Can I change the default subnet for the Gateway appliance private LAN?
- Can the Gateway discover SmartConnect UPSs?
- How to discover Modbus devices in the Gateway
- How to update EcoStruxure IT Gateway software
- How to find the EcoStruxure IT Gateway serial number
- How can I see if my device is currently supported?
- Gateway support for multiple network adapters
- How to discover a Uniflair cooling device - Gateway 1.7 and older
- How to reset the Gateway admin password in Gateway version 1.8.0 and newer
- How to reset the Gateway admin password in Gateway 1.7.0 and older
- How to request device support for EcoStruxure IT Gateway
- Gateway auto-update in IT Expert
- How to connect to EcoStruxure IT using Data Center Expert and Gateway in parallel