Partner Administrator access to IT Expert

IT Expert Administrators can grant partners full Administrator access to their organization to allow their partners to manage their organization including:

• Firmware updates
• Device configuration
• Creating dashboards
• Acknowledging alarms

Once your customer allows you access as an IT Expert Administrator, you'll see a link to the Administration tab in the left navigation bar when you launch IT Expert to view a customer's organization.

1. Log in to EcoStruxure IT for Partners and select a customer. Click Actions > Launch IT Expert.

   

2. Click Administration. 

   

EcoStruxure IT mobile app for partners

Partners can log in to the EcoStruxure IT mobile app to view and manage customers' organizations.

See Introducing EcoStruxure IT mobile app access for partners