Introducing EcoStruxure IT mobile app access for partners

EcoStruxure IT mobile app access for partners

Partners can now log in to the EcoStruxure IT mobile app.

• Get an overview of customers' alarms and devices.
• Spot customers' alarms that need attention and manage them.
• View customers’ subscription status.

Assign alarms to partners

Customers can now acknowledge alarms and assign them to a partner
How to acknowledge alarms in the mobile app 

See What's new in the EcoStruxure IT app

Partner Administrator access

New in IT Expert

IT Expert Administrators can now grant partners Administrator access to their organization.
This allows partners to manage their customers’ organizations including: firmware updates, device configuration, creating dashboards, acknowledging alarms, and more.

See Partner access to device data
See What's new in IT Expert