There is a change in ITA 9.1.9 that could cause an issue starting the desktop client.
When you update to ITA 9.1.9 or newer, make sure the SSL Certificate Common name has the correct server IP address defined in Webmin.
- Log in to Webmin https://<ITA server IP>:10000
- Go to EcoStruxure IT Advisor > Setup.
- Make sure the SSL Certificate Common Name matches the ITA server's IP address.
- If you need to change this value, enter the ITA server IP address and click Setup to confirm the change.
Note: This will cause the services to restart.
This change can also be applied after you update ITA to version 9.1.9 or newer.