New transaction flow for IT Expert subscriptions

December 2019

You and your customers now have a more streamlined way to purchase and activate EcoStruxure IT Expert subscriptions.

Your customer will still purchase subscriptions through you, just like any other APC purchase.

When your customers’ EcoStruxure IT Expert trial or subscription is about to expire, you’ll both be notified via email.

Then, instead of entering a purchase order number like you used to, you’ll now receive an email with your customer’s license key. You can enter the license key from the Action menu in your EcoStruxure IT for Partners interface, or email the license key to your customers to activate themselves on the Administration > Subscriptions tab in IT Expert.