Acknowledging alarm notifications from Data Center Expert
In IT Advisor, you can launch the Data Center Expert (DCE) web client to access alarm options without installing the DCE client. For example, you can inform other users you are handling an alarm by acknowledging it directly in the web client browser.
- In Planning>Device Association, open the Unassociated Devices pane.
- Right-click a monitored DCE device and select Launch to Data Center Expert.
- In the browser showing the DCE web client, click the Monitoring tab.
- In the list of alarms, click an alarm to select it, then use the acknowledgment check marks and comment option to let others know you are handling the alarm.
For further information about using the DCE functionality, see the Data Center Expert help system.
video tutorial to learn how to detect an alarm, analyze impact, and acknowledge the alarm.Watch this