IT Advisor web client

Supported browsers and OS

IT Advisor web client minimum browser and OS requirements:

• Chrome
• Firefox
• Safari
• Microsoft Edge
• iOS 9.3.5
• Android 5.1

To access the web client, use a browser to launch to the IP address or hostname of the ITA server <serverIPaddress> and log in.

If you're not an English speaker, you can select your preferred language in Profile>Language (your profile image in the upper right corner).

Security

When connecting to the ITA server from a web browser, you may receive warnings about the security certificate needed for secure communication. The ITA server is installed with a self-signed security certificate. It is recommended, after the installation of ITA is complete, to replace this with a security certificate issued by a trusted certificate authority. For information about certificates and how to replace the default self-signed certificate with one you purchase from a trusted certificate authority, see Working with SSL certificates and Changing SSL certificate on the server.

If you try logging in with the wrong credentials 5 times, your account will be locked for 10 minutes.

Rack inventory and dashboards

The web client rack inventory allows you to see any part of the ITA data center infrastructure model you have been granted access to and drill down through locations and rooms to the rack inventory. You may have been granted with rights to view or edit all or parts of the rack inventory. For example, depending on your user rights, you can:

• View a graphical representation of locations, rooms including walls, doors, windows, cages, and floor-mounted equipment
• View equipment in racks and their properties, such as servers, blade chassis, network equipment, and rack PDUs
• Edit equipment in racks and their properties, such as servers, blade chassis, network equipment, and rack PDUs
• Connect equipment in racks to rack PDUs for power or disconnect
• View power and space usage for the selected room, cage, or equipment
• View power history for the selected room, cage, or rack
• View capacity overview for the entire solution or a selected location
• View audit trail for the selected room, cage, or equipment, listing changes made to the infrastructure, such as connecting servers to rack PDUs or changing equipment names

There's an upper limit to everything

The web client does not include all functionality included in the graphical editor in the ITA desktop client. For example, you cannot:

• Add, change, or delete floor-mounted equipment (including racks)
• Configure network connections. Read-only at this time
• Use custom tags. You can use custom properties.
• Add, change, or delete work orders. You can track work order progress only.