In System Setup>Email Settings, you can configure email settings to enable the IT Advisor server to send predefined email notifications.
For the primary Simple Mail Transport Protocol (SMTP) server, then for the backup server (if required):
- Type the email "from" address that will identify that the emails are sent by the IT Advisor server.
- Identify the SMTP server information needed by the IT Advisor server for communication:
- Port number at the SMTP server used for communication with the IT Advisor server and secure connection for the communication, if required.
Logon credentials for the SMTP server that the IT Advisor server must use to logon to the SMTP server, if required.
Note: Enable this option only when using an SMTP server that requires logon access.
When you have configured these settings, you can set up the system to send automatic notifications on work order changes.