The only way to know with 100% certainty that your device is supported is to install the EcoStruxure IT Gateway, discover the device, and look at the sensors. If that is not feasible, you can generate an SNMP walk of the device and then send it to us.
There isn't a 1:1 relationship between a device model and its data mapping. Instead, families of devices typically share a common data mapping as defined in a MIB for SNMP, or a Modbus register map for Modbus TCP.
We create a file for the Gateway device library or a Device Definition file (DDF) for Data Center Expert from the information in the MIB, SNMP walk, or Modbus register map. That file allows many different devices to communicate with our software. We don't know exactly which devices those are, because a list of devices supported by a data map isn't maintained by the manufacturers.
A device model could use different files depending on which communication card is installed. A specific device could use more than one file at a time, with some sensors from one file and other sensors from another.
This seems like a very straight forward question that should have an easy answer. Unfortunately, that's not the case. It's a problem we're trying to solve.
Note: APC NMC 4 (AP9644) devices are not yet supported.