Administrator users can configure IT Expert to send email alarm notifications for critical and warning alarms.
Go to Administration > Alarm email.
Add one or more email addresses separated by a semicolon ( ; ).
You can also send email to a system that supports mail forwarding rules. The system could then send email based on the location the alarm is coming from, for example.
Choose whether you want ITE to send emails for only critical alarms, for both critical and warning alarms, or never.
Choose whether you wnat emails sent in Original format with graphics, usually preferred for human readers, or as Simple plain text.
Plain text is more easily understood by ticketing systems.
To test the email setup, trigger an alarm on a device. If the email doesn't arrive, verify that the alarm email didn't get caught in a spam filter.
If an email alarm storm occurs, the number of emails sent may be limited to protect the system.