IT Expert administrators can send email alarm notifications for critical and warning alarms.
You can send email to one or more email addresses separated by a semicolon ( ; ) or to a system that supports mail forwarding rules. The system could then send email based on the location the alarm is coming from, for example.
You can choose whether you want to receive emails for only critical alarms, for both critical and warning alarms, or never.
Alarm emails can be sent in Original format with graphics, usually preferred for human readers, or as Simple plain text.
Plain text is more easily understood by ticketing systems.
To test the email setup, trigger an alarm on the Gateway. If the email doesn't arrive, verify that the alarm email didn't get caught in a spam filter.
If an email alarm storm occurs, the number of emails sent may be limited to protect the system.