How do I add a partner to my EcoStruxure IT account?

If you have an existing EcoStruxure IT account that is not associated with a partner, you must ask your partner for their Partner ID.

Once you get the Partner ID, you can associate your EcoStruxure IT account with your partner:

1. Log in to EcoStruxure IT https://app.ecostruxureit.com/manage/

2. Go to Administration > Subscriptions.

3. Click Add partner. 

4. Add the Partner ID and click Find.

   

5. If the Partner ID is correct, your partner's contact information will be displayed. Click Add partner. 

When you add a partner to your EcoStruxure IT account, your partner has read-only access to your device data on EcoStruxure IT by default.

You can grant your partner Administrator access to your organization and access to API device data on the Administration > Subscriptions tab in IT Expert.

You can revoke partner access to your organization at any time.

See Partner access to device data