Gateway appliance management options - version 1.10 and newer

Tabs in the Gateway appliance private network user interface help you configure, manage, and troubleshoot the appliance settings.

1. Connect a computer to the same private network as the Gateway appliance.

2. Open a browser; go to the appliance private network IP address, https://192.168.0.1 (default) or the IP address you assigned to the Gateway appliance on the private network, and log in.
   Note: The Gateway application status page shows the IP address of the Gateway on the public network, and its ethernet connection status, Up or Down.

3. Click Configure and manage server.

   

Public network settings

Configure network settings for the Gateway user interface accessed from the public network on the appliance LAN1/Gb1 port.

By default, the Gateway appliance accepts an IP address on its public network via DHCP.

You can configure custom settings if you prefer static IP address allocation or DHCP is unavailable.

See Firewall and DNS requirements in System requirements for EcoStruxure IT Gateway

Private network settings

Configure network settings for the Gateway appliance management interface accessed from the private network on the appliance LAN2/Gb2 port.

The Gateway appliance accepts an IP address on its public network via DHCP, by default 192.168.0.1.

You can change the IP address scheme to avoid network conflicts.

Select Disable the DHCP server if a DHCP server is already running on the same private network the appliance is connected to, or you prefer to allocate static IP addresses to each device on the private network.

Note: For DCE users: Select the Disable the DHCP server option if you are using a Gateway appliance along with a Data Center Expert server, where the Gateway appliance is connected to the DCE private side and DCE is the DHCP provider.

Time settings

Configure the time zone and NTP servers to maintain accurate system time. 

Note: The Gateway reboots when you change the time zone; you'll see a message to confirm that you want to reboot. The Gateway reboots immediately after changes to NTP server settings; no confirmation message is displayed before the reboot occurs.

Control

Perform advanced actions on the appliance.

The Shut down and Reset options are available in the management interface on the appliance private network only. The Reboot Gateway appliance option is also available in the Gateway application on the public network.

Shut down Gateway appliance

Initiate an OS shutdown. Use this when the device needs to be powered off gracefully.

IMPORTANT: Someone needs to physically press the power button on the appliance to turn it back on. 

Reboot Gateway appliance

Reboots the Gateway operating system and restarts the Gateway software.

Reset Gateway appliance

It is strongly recommended that you contact support for asistance before you reset the Gateway appliance.

Tip: Before you reset the Gateway appliance, log in to EcoStruxure IT and go to the Devices page to export your device list. Check the file for devices with more than one IP address and remove any Gateways from the list.

A reset reverts the Gateway appliance to default values:

• Reverts both the public and private network settings on the appliance to their default out-of-box configurations.

• Uninstalls the current Gateway software application and reinstalls the latest installed Gateway version.

• Creates a new unique identifier for the Gateway.
  After you reset the Gateway, log in to your EcoStruxure IT account to set up the Gateway again, including device credentials, device discovery, and registering the new Gateway installation.

• The Device Library reverts to the originally installed version.
  After you set up the new Gateway installation in EcoStruxure IT, go to Administration > Gateways and click Update on the Gateway tile to update the Device Library.

CLI

Instructions for the command line interface (CLI) options available on the Gateway appliance private network on the LAN2/Gb2 port.
See Gateway appliance command line interface (CLI) - version 1.10 and newer

Note: Limited CLI options are available from Gateway appliance public network on the LAN1/GB1 port. You can reboot the Gateway appliance or view status only.

To access the CLI:

1. Open an SSH client on your computer.
2. SSH to the Gateway IP address on port 22 and log in.
3. Type help and press Enter to see a list of available commands.

Press Tab after a command to see command suggestions.