Gateway appliance network problems due to bad image

Issue

Some Gateway Appliances were shipped with bad ISO images. The networking functionality does not work properly on affected units. 

Symptoms

• A system plugged into LAN 2 is unable to receive a DHCP address 
• A system plugged into LAN 2 with a statically assigned IP is unable to reach Webmin 
• The appliance does not receive an IP address when connected on LAN1 

Affected Units

Affected units were assembled in or prior to November 2019.  The assembled date is found on the package label.

What To Do

Contact Customer Support for assistance with this issue.