Configure Gateway device polling

1. In the EcoStruxure IT Gateway, click the menu icon, then Device Polling.

2. Specify the timeout and the number of times the server should retry polling SNMP and Modbus TCP devices.

Timeout (seconds): Specify how long the Gateway server will wait for a response before it considers the poll failed.

Retries: Specify how many times the Gateway server will attempt to communicate with a device after the initial failure, before it stops trying to access the device.

Device polling settings apply to newly discovered devices only. If you change the timeout or retries settings after you have discovered devices, run a discovery and rediscover those devices to apply the new settings.