Configure Gateway device polling

Timeouts and retries

1. In the EcoStruxure IT Gateway, go to Settings > Advanced > Timeout / Retries.

2. Specify the timeout and the number of times the server should retry polling SNMP and Modbus TCP devices.

Timeout (seconds): Specify how long the Gateway server will wait for a response before it considers the poll failed. Default is 5 seconds.

Retries: Specify how many times the Gateway server will attempt to communicate with a device after the initial failure, before it stops trying to access the device. Default is 3.

IMPORTANT: Device polling settings are applied at discovery time only. If you change the timeout or retries settings after you have discovered devices, you must run a discovery to rediscover them.