Check or uncheck the box in your profile to enable or disable push notifications to define if you want to be notified of new alarms.
There are two types of alarm notifications:
- A generic alarm notification
Alarms are bundled and sent every five minutes.
- An instant push notification on critical alarms occurring on devices subscribed to IT Expert
When a critical alarm occurs on a device subscribed to Asset Advisor, an incident is automatically created. You can access the incident from the notification or from the Incidents tab in the app.
The Alarms tab in the app displays active and cleared alarms, and provides a quick overview of date created, type of alarm, status, and which device the alarm is coming from. Select an alarm to see the device information and active incidents.
Alarms that occur on monitored devices are of critical or warning severity, and are shown in the EcoStruxure IT app. Only critical alarms on devices subscribed to IT Expert generate push notifications.
The alarm severity level is defined either: