NMC event log gathering is supported on StruxureOn Gateway 1.0.1 and higher, and EcoStruxure IT Gateway. Log gathering is not supported on Data Center Expert.
Logs gathered by the EcoStruxure IT Gateway
The following logs are gathered by the EcoStruxure IT Gateway daily at around midnight.
The EcoStruxure IT Gateway gathers the event.txt log daily for most APC devices using the Gateway's FTP credentials, apc/apc by default.
To allow log files to be transferred:
The NMC must have FTP enabled.
The FTP credentials on the NMC must match the FTP credentials on the EcoStruxure IT Gateway Device File Transfer Settings page. Otherwise, a warning email message is sent every day for each device.
Note: You can disable FTP log gathering in the Default Device Settings, and create custom configurations to enable FTP log gathering on devices you choose.
UPS Service Log
UPSs that generate a Service Log send it to the Gateway.
Note: System summary data is attached to the event log.
Gateway log gathering, available in EcoStruxure IT Gateway v1.0.3, is triggered by EcoStruxure.