During the initial setup of your Gateway, you specify file transfer settings to access APC SNMPv1 and SNMPv3 devices. These settings are required to retrieve and configure settings for your devices and to apply firmware updates.
To comply with stricter cybersecurity requirements across various product groups, it is recommended that you review your username/password lists and confirm that configured credentials are both active and accurate.
The file transfer methods are FTP and SCP.
The FTP or SCP credentials on the device must match the device transfer settings on the Gateway Settings > Device credentials page.
Note: In APC NMC firmware versions 6.8.0 and newer, SCP does not allow file transfer until the default Super User password (apc) is changed.
Note: The EcoStruxure IT Gateway does not support SCP on NMC1 devices.
How to identify APC Network Management Card 1 (NMC1) devices
Refer to your device's documentation for instructions on how to set FTP or SCP credentials.
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APC NMC3 devices can be configured to limit the number of failed login attempts. If the number of device file transfer credentials you provide in the Gateway exceeds the number of failed login attempts allowed on the NMC3 device, the device might be locked. More... |
Add or modify device configuration settings in the Gateway
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Log in to the Gateway, and go to Settings > Device credentials.
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In the Device Configuration and Firmware Update section, click New file transfer credentials to create additional settings, or click existing settings to modify them.
To comply with stricter cybersecurity requirements across various product groups, it is recommended that you review your username/password lists in EcoStruxure IT Gateway and confirm that configured credentials are both active and accurate.
IMPORTANT: After you modify the device configuration settings in the Gateway, you must run a discovery again to update the devices that need to use the new credentials. You do not have to delete the devices.
See Installing and setting up EcoStruxure IT Gateway
Comments
2 comments
FTP or SCP is still failing after going through your suggested steps
Hi Osei Amoafo,
Ths article was updated to include information about APC NMC firmware versions 6.8.0 and newer. SCP does not allow file transfer until the default Super User password (apc) is changed.
Perhaps that will help you solve the issue.
Best regards,
Jackie
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