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    How to connect to EcoStruxure IT using Data Center Expert and Gateway in parallel

    You can use Data Center Expert and EcoStruxure IT Gateway in parallel to monitor SNMP and NetBotz devices. You connect only the Gateway to EcoStruxure IT.

    EcoStruxure IT Expert requires that you connect a Gateway. You cannot connect to IT Expert using DCE.

    Note: Dual monitoring Modbus devices is not recommended because it may cause some devices to fail. Some Modbus devices do not support polling from monitoring agents.

    EcoStruxure Asset Advisor subscribers

    If you subscribe to EcoStruxure Asset Advisor and use DCE to monitor your devices, you must create a second account or disable the connection to EcoStruxure IT on the DCE server during your IT Expert trial.
    EcoStruxure IT does not allow DCE to be connected to the same account as an IT Expert trial. 

    You will need:

    • Data Center Expert server monitoring devices

    • EcoStruxure IT Gateway to monitor some or all your SNMP and NetBotz devices in parallel with your DCE server 
      Note      : To monitor SNMP and NetBotz devices on the DCE private LAN in the Gateway, the server running the Gateway must have an additional network adapter on the same subnet as the DCE private LAN.

    • EcoStruxure IT app for Android or iPhone

    Instructions

    1. Go to https://app.ecostruxureit.com/manage. Click Sign up and create an account for your organization. If you already have an EcoStruxure IT account, log in.

    2. Click the link to download and install the Gateway to connect your on-premise devices to the EcoStruxure cloud. System requirements

    3. Log in to the Gateway. Go to https://localhost/gateway/index.html  on any computer with network access to the server.

    4. Follow the setup wizard to specify device credentials and file transfer settings, and discover the SNMP and NetBotz devices you want to monitor using the Gateway in parallel with DCE.
      Note: Gateway versions older than 1.15 do not allow discovery of SNMPv3 devices with the Authentication Passphrase and Privacy Passphrase set to None.
      Learn more about installing the EcoStruxure IT Gateway

    5. Click Register Gateway and follow the on-screen instructions to connect your Gateway server to EcoStruxure IT.

    EcoStruxure IT app

    Download the EcoStruxure IT app and log in using the code your received on your phone.

    The EcoStruxure IT app is available for iOS and Android in these countries. 

    Get the app in Google Play Store

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    Get the app on iTunes

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