Gateway versions 126.96.36.199 and above can automatically update when a new version is available if you choose to enable it in the EcoStruxure IT web application.
Log in,and select Administration > Gateways and Enable auto-update.
You can also double click a gateway tile and check the box to enable auto-update, or uncheck the box to disable it.
New Gateway versions can be installed with minimal downtime, and are deployed in parallel with the currently running instance. You can actively monitor your devices while data migration and new version deployment completes.
If there is a failure to migrate data and deploy the new version, the current Gateway install will continue to run unaffected, reporting errors to our engineering team for review.
Gateway 1.4.3 Linux systems may not perform auto update.
Auto update relies on the at package. The Gateway 1.4.3 Linux version did not install the at package. If the 1.4.3 Gateway is installed on a server that does not have the at package installed, auto update will fail.
To check whether the at package is installed on the server running the gateway, type yum list installed at in a terminal window.
Gateway 1.4.3 Linux systems must be manually updated to the latest Gateway version. This issue was addressed in Gateway 1.5.x. It affects version 1.4.3 only.
It is important that you perform a back up before you update EcoStruxure IT Gateway. Before you begin a software update, make sure to do one of the following:
- Run a backup on the Gateway.
- Take a snapshot via VM.
- Download and install the latest version of the Gateway software.
- Access the computer with your Gateway installation. Open a web browser, go to the EcoStruxure IT web application, and log in. Click Administration > Gateways > Download gateway software.
- Do not uninstall the previous version of the Gateway software.
- Run the installer for the latest version. Do not reboot the server during the upgrade.
- Finish the installation.