How to set up the Gateway proxy settings

If the computer where EcoStruxure IT Gateway is installed uses a proxy server to connect to the internet, you must configure proxy settings in the Cloud connectivity >  Proxy Settings option in the Gateway user interface.

Use the option to Automatically detect proxy settings first. If detection is successful, the window will close and you can proceed to register with EcoStruxure IT.  If detection fails, you can verify the proxy settings in a browser.

Verify the gateway’s connection to the EcoStruxure IT server

Open a browser and type the URL for the EcoStruxure IT registration endpoint. https://us.struxureon.com/ingester/v1/adssd/registration

If the connection to the server is unsuccessful, a ‘no internet connection’ error is displayed. If the connection to the server is successful, the page displays status, supported country, and link information if any.

{"status":"UNREGISTERED","supportedCountry":true,"link":{"url":null,"text":null}}

Go to the proxy settings for the browser

If there is an IP address listed in the browser, use that address in the gateway’s proxy settings.

If there is a URL for a pac file listed in the browser, you can find the proxy settings by looking at the information in the file.

Type the URL into a browser to download and view the pac file. In the pac file, there are rules and IP addresses for various proxy servers.

Find the proxy IP address that fits your EcoStruxure IT Gateway’s parameters, including one or more of the following:

• HTTP/HTTPS protocol
• IP subnet
• Geographic location

The complexity of the pac file can vary. An example section from a pac file might look like this:

/*--------------------FTP PROXY--------------------*/

               if ( url.substring(0,4) == "ftp:" )

               return "PROXY 10.12.123.223:80; PROXY 20.12.123.223:80; DIRECT";

/*--------------------HTTPS PROXY--------------------*/

               if ( url.substring(0,6) == "https:" )

               return "PROXY 2.5.84.23:443; PROXY 1.168.1.131:443; DIRECT";

/*--------------------DEFAULT PROXY--------------------*/

               return "PROXY 9.5.4.3:80; PROXY 1.168.51.131:80; DIRECT";

In this case, the gateway communicates using HTTPS, so you would choose one of the HTTPS PROXY IP addresses and enter it in the gateway’s proxy settings.

In some cases, the pac file might look like this:

/*---HTTPS PROXY---*/

               if (url.substring(0,6) == "https:")

               return return_httpsProxy;

The “return_httpsProxy” is a variable or “var”, usually set near the beginning of the document:

               var return_Proxy = "PROXY 165.225.38.37:10912; PROXY 104.129.194.40:10912; PROXY 165.225.38.37:80; PROXY 104.129.194.40:80; DIRECT";

               var return_httpsProxy = "PROXY 165.225.38.37:10912; PROXY 104.129.194.40:10912; PROXY 165.225.38.37:443; PROXY 104.129.194.40:443; DIRECT";

               var return_SpecifProxy = "PROXY 165.225.38.37:10912; PROXY 104.129.194.40:10912; PROXY 165.225.38.37:80; PROXY 104.129.194.40:80; DIRECT";