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Instructions on how to reset the Gateway admin password for Gateway 1.8 and newer are here. |
Windows
You must be an Administrator or run the command prompt as administrator.
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Open a command window. Right-click the command prompt icon and click Run as administrator.
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Navigate to C:\Program Files\EcoStruxure IT Gateway\X.X.X\restore.
Type the command cd C:\Program Files\EcoStruxure IT Gateway\X.X.X\restore -
Type the command restore.bat password-reset
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Go to Control Panel > Administrative Tools > Services.
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Restart the "EcoStruxureITGateway Server - X.X.X.X" service.
Linux
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Open a command window and type cd /opt/ExoStruxureITGateway/X.X.X/restore
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Type ./restore.sh password-reset
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Restart the EcoStruxure IT Gateway Server. Type systemctl restart EcoStruxureITGateway-X.X.X.service
The systemctl command can be run from any directory by sudo users.
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