Firmware update device eligibility
Firmware update eligibility warnings are shown when the update is expected to fail on selected devices. The warnings link to help center articles that provide insights into common firmware update failures such as communication failure, offline device, and device not recognized.
Enable Identity Provider (IdP) Initiated SSO login
SSO users can log in to IT Expert from the organization's identity provider's login page.
Identity Provider (IdP) initiated SSO risks and considerations
Configure SAML single sign on (SSO) in IT Expert
Custom default dashboard
Administrators and users with Editor permission on All locations can design their own dashboards in IT Expert and set a default dashboard for the organization.
Administrator access for Customer Success Manager (CSM)
IT Expert Administrators can grant Administrator access to their Customer Success Manager (CSM).
Only the CSM specific to the organization is granted access.
Sensor plot details for numeric sensors now include metrics in a table below the graph including: Units; Last known value; Minimum, Maximum, and Average value; Delta by value; and Delta by time.
Sensor metrics can be exported to CSV.
See Sensor plots
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