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Overview of this year's new IT Expert feature releases and enhancements:
Service contracts and Service visits tabs
March 2024
A new Services and Warranties option in the left sidebar now has three tabs: Warranties, and two new tabs, Service contracts and Service visits.
Logged in users can view the devices for which they have Viewer permission or higher.
Service contracts
Service contract information is updated weekly from the Schneider Electric database.
Select a location and filter the device list to see an overview of services and covered device types, including services that are Active, Expiring within 90 days, Expiring within 30 days, Expired, or information is Unavailable.
Export a CSV report based on your location and filter selections.
Select a location and filter the list to see an overview of upcoming, ongoing, and completed service visits, and view and download reports when available.
Administrators and Operators with the appropriate permission can schedule and reschedule service visits for devices with an active service contract.