Single Sign On (SSO)
We have become aware that after configuring SSO in IT Expert, it is no longer possible to log in to the EcoStruxure IT mobile app.
If you rely on the EcoStruxure IT app, do not configure SSO at this time.
If you have already configured SSO, you can reset your SSO configuration until the issue is resolved so you can use the mobile app.
Before you reset your SSO configuration, make sure that at least one Administrator user who does not require SSO to log in is configured in IT Expert.
We expect this issue will be fixed by mid-October. We apologize for any inconvenience.
Administrator users can now configure SAML 2.0 single sign on (SSO) in IT Expert.
Any identity provider that supports the SAML protocol is supported.
Once you configure SSO, all users with an email address on one of the domains you specify must use your identity provider to log in to IT Expert. You can still use the IT Expert Administration > Users option to invite and manage users from email domains not using the domains you specify for SSO.
Symmetra batteries included in the UPS Score assessment
Symmetra UPS battery wear data is now included in the UPS Score assessment.
Single device configuration
IT Expert Administrator users can change the device settings on a single APC SNMP device. These settings can be copied and used to configure multiple devices of the same type.
Only the values exposed in the config.ini for the device can be configured. User management settings may not be available on some devices.
Secure values, such as username, password, authentication and encryption phrases, and IP addresses are not available.
See Single device configuration for details.
An audit log is now available on the IT Expert Administration tab.
Administrator users can track changes done in IT Expert including user administration, configuration management, alarm acknowledgement, dashboard changes, and more. The audit log tracks changes done in both the web UI and the mobile app.
Alarm acknowledgements made after April 2021 are included in the audit log.
Changes made in the Gateway UI or directly on the device NMC UI are not included in the audit log.
You can now acknowledge an alarm in either IT Expert or the EcoStruxure IT mobile app to assign yourself or a colleague responsibility for it.
You can add notes on what is being done, and filter the alarm list to easily see who is responsible for certain alarms and alarms that are assigned to you.
See details in Acknowledge alarms in IT Expert
Note: Alarm acknowledgement is not available in EcoStruxure IT for Partners at this time.
In IT Expert
Acknowledge alarms in IT Expert on dashboards, on the Alarms tab, or by clicking a device on the Inventory tab.
In the mobile app
Acknowledge alarms in the EcoStruxure IT app in the Alarms view.
Improvements to Device Security assessment
A File Transfer analysis is now included in the Device Security assessment. This analysis alerts you to monitored devices that use FTP and recommends that you enable more secure SCP instead.