Server and operating system
- A server or a PC that is always on with:
- Microsoft® Windows® 10 64-bit, Server 2012 SP1, Server 2016, and Server 2019
- Red Hat Enterprise Linux 7 or CentOS 7
- At least 2 core and 4GB of RAM
- 2GB hard disk space
EcoStruxure IT Gateway was tested on Microsoft Windows 10 64-bit, Server 2012 SP1, Server 2016, and Server 2019; Red Hat Enterprise Linux 7; and CentOS 7.
The application takes 800MB of disk space, and the server retains a maximum of 8 days of data, about 128MB per day.
Support for CentOS 8 is ending
Red Hat Enterprise Linux (RHEL) recently announced that no further operating system updates will be available for CentOS 8 after December 31, 2021. As of now, updates and security patches for CentOS 7 will be available through June of 2024.
If you installed the Gateway on CentOS 8, you should replace it with CentOS 7.
CentOS 8 backup and CentOS 7 restore has been tested and is recommended.
Future operating system support for EcoStruxure IT Gateway is currently under investigation.
Scale for small, medium, and large installations
|Size||Number of devices*||Number of sensors||RAM||CPU||Size on disk|
|Small||250||34,000||4GB||2||128MB per day|
|Medium||2000||270,000||8GB||8||512MB per day|
|Large||5000||540,000||16GB||24||1.1GB per day|
* The recommended number of supported devices is significantly lower when the majority of monitored devices use SNMPv3 to communicate.
- Port 443 TCP outbound
- To connect using static IP addresses, add:
If your firewall blocks the Gateway default ports, or any non-default ports you specified, you must add firewall exceptions for these ports. See Gateway default ports
A DNS server must be defined for the network that connects to EcoStruxure IT.
Make sure your Gateway can resolve us.struxureon.com and us.ecostruxureit.com via DNS.
- Microsoft Edge®
- Mozilla® Firefox®
- Google Chrome™
Set the screen resolution to at least 1024 x 768.
- iPhone 4S and newer
- iOS 8.0 and newer
- Android 5 and newer
Intelligent Network Management Card
Modbus TCP or SNMP V1 and V3 enabled
Note: The Gateway does not allow discovery of SNMPv3 devices with the Authentication Passphrase and Privacy Passphrase set to None.
Connected to a TCP/IP network that the Gateway has access to
Note: APC NMC 4 (AP9644) devices are not yet supported.
Redfish server protocol support
HP Proliant with iLO 4, 5
Note: iLO 4 requires ManagerFirmwareVersion 2.55 or greater.
Dell PowerEdge with iDRAC 7, 8, 9
Rack Monitor 570, 250, 750/755
When you launch the EcoStruxure IT Gateway, the browser might display a message that the connection is not secure. Since the application is installed on the local machine, the security certificate used by localhost is a self signed certificate. It is safe to add an exception to your browser for https://localhost.