Access denied error: Login initiated from a bookmark or another nonconforming page

The following error occurs when you log in to EcoStruxure IT before you complete the sign up and authentication process or you log in from a bookmarked URL that is incorrect.

access_denied: Password login via OIDC-conformant clients with externally-hosted login pages is unsupported. Alternatively, login could have been initiated from the wrong place (e.g., a bookmark).

Solution

Customers can bookmark this link and log in from:

https://app.ecostruxureit.com/manage/customer-login

Partners can bookmark this link and log in from:

https://app.ecostruxureit.com/manage/partner-login