Often, working with change management in a data center requires certain tasks to be repeated.
In IT Advisor, work order processes and the option to schedule recurring work orders assist you in managing repetitive tasks.
A recurring work order will recur in the Work Orders pane with a given interval.
Configuring a work order recurrence schedule
- Open the work order for which you want to schedule recurrence.
- Click the Administrative Settings icon and select Schedule recurrence.
- In the Schedule Work Order Recurrence dialog box, select Recur every and set the interval for the work order to recur.
After this configuration, when you complete a work order for which you have configured recurrence, it will show up again as a copy with a new scheduled needed by date and a status of not started.