Instructions for how to configure a Gateway restore for Gateway versions 1.7.0 and earlier are here.
Operating system support for CentOS 8 ends in December 2021
Red Hat Enterprise Linux (RHEL) recently announced that no further operating system updates will be available for CentOS 8 after December 31, 2021. As of now, updates and security patches for CentOS 7 will be available through June of 2024.
If you installed the Gateway on CentOS 8, you should replace it with CentOS 7.
Back up your Gateway installation on CentOS 8 first, then restore it on the CentOS 7 system.
CentOS 8 backup and CentOS 7 restore has been tested and is recommended.
Future operating system support for EcoStruxure IT Gateway is currently under investigation.
Restoring a Gateway configuration from backup is performed via the command line. You must have console access to the Gateway server, either locally or via a remote terminal, for example, SSH.
Note: For Gateway appliances, technical support assistance is required to enable local or remote (SSH) console access to facilitate a restore.
Restore from backup
Note: This example is on a Windows based system. The Linux commands are identical; the install directory is slightly different. Sudo can be used to run with administrator level privileges. On Linux, if an incorrect password is supplied, the terminal will hang. Press Ctrl-C to exit and retry the command with a different password.
Open a command prompt as administrator on the computer where the Gateway is installed.
Navigate to the bin subdirectory within Gateway install directory on the file system, for example, C:\Program Files\EcoStruxure IT Gateway\<version number>\bin
Type the command ./restore
You will be prompted to choose a backup (based on id) from those found in the local file system under the backups subdirectory in the Gateway install directory, for example, C:\Program Files\EcoStruxure IT Gateway\<version number>\backups
After entering the backup id, you will be prompted for the password set at backup creation time to decrypt the backup contents.
Note: Backups created in Gateway version 1.7 use the serial number of the Gateway server for the password.
After successfully entering the password, you will be prompted to confirm your choice and proceed. This initiates the Gateway configuration restore procedure. The Gateway application will restart.