Set up redundant EcoStruxure IT Gateways

Redundant EcoStruxure IT Gateways can reduce latency for organizations that have multiple locations or in large installations. There is no charge for additional Gateways.

Install redundant Gateways

1. Install and configure two EcoStruxure IT Gateways the same way on two different servers that are always on, or on two Gateway Appliances. 
   See Installing and setting up EcoStruxure IT Gateway.

2. Discover the same devices on each Gateway.

3. Connect both Gateways to your EcoStruxure IT account. 
   

Note: Devices that are monitored by two Gateways appear the EcoStruxure IT Inventory only once.

Verify redundancy

1. On one server where the Gateway is installed, stop the Gateway service:

   • For Windows, in Computer Management > Services and Applications > Services, select EcoStruxureITGateway Server x.x.x.x and then click Stop.

   • For Linux, type sudo systemctl stop EcoStruxureITGateway-x.x.x.x.service at the command line.

     Note: Replace x.x.x.x with the Gateway version number.

2. Cause an alarm on a device that is monitored by both Gateways.

3. Log into your EcoStruxure IT account. Verify that the alarm is displayed there and in the mobile app.

4. Once you have verified redundancy, restart the Gateway service:

   • For Windows, in Computer Management > Services and Applications > Services, select EcoStruxureITGateway Server x.x.x.x and then click Start.

   • For Linux, type sudo systemctl start EcoStruxureITGateway-x.x.x.x.service at the command line.

     Note: Replace x.x.x.x with the Gateway version number.

5. Repeat on the second Gateway server.